Job Description

JOB SUMMARY

Do you have what it takes to manage critical security incidents for Spectrum? As a Security Operations Specialist I-RMOC (Remote Monitoring Operations Center) you will gather information from internal and external sources, coordinate incidents with security leaders and disseminate information for priority matters.  In this role you will interact with customers, law enforcement, external parties and employees at all levels of the organization.

MAJOR DUTIES AND RESPONSIBILITIES

• Initiate incident management for incidents under the authority of Corporate Security
• Operate and monitor advanced security systems, including CCTV, alarms, and access control systems
• Conduct real-time surveillance to detect and respond to potential security threats
• Ability to assess a baseline to detect/deter/respond to anomalies
• Investigate and analyze security threats to deploy mitigation techniques
• Document information and actions taken in case management system
• Support security personnel by providing additional information through research of internal and external systems
• Prepare and disseminate security products at the request of security leaders
• Maintain situational awareness of ongoing incidents and events by monitoring internal systems and external open -source systems
• Provide direct and indirect support to security personnel as needed throughout the duration of the event
• Monitor access control systems and surveillance cameras to investigate alarms and incidents.
• Conduct special projects and assignments in support of the RMOC and Corporate Physical Security operations

REQUIRED QUALIFICATIONS

• Required Skills/Abilities and Knowledge
• Self-starter and motivated to address all issues and incidents
• Ability to master Corporate Physical Security computer-based technology
• Ability to manage multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment
• Effective research and analytical skills
• Effective information management skills
• Ability to assess issues and solve problems
• Ability to work independently and as part of a team
• Effective documentation and written communication skills with the ability to prepare executive level situational reports
• Effective oral communication skills with the ability to present incident details in a clear and concise manner to regional security leaders and executive level management
• Effective computer proficiency in Microsoft office applications, GIS systems, and other open- source search engines and applications
• Knowledgeable on computer hardware and software applications
• Detail oriented, able to multi-task in stressful situations

Education:

• Associate’s degree or equivalent experience

Experience:

• 3 years military/law enforcement/security operations center work experience. 

Skills:

• Self-starter and motivated to address all issues and incidents
• Ability to master Corporate Physical computer-based technology
• Ability to manage multiple priorities simultaneously, working efficiently and effectively under tight deadlines and in a stressful environment.
• Effective research, analytical, information management skills.
• Ability to work independently and as part of a team.
• Effective documentation and written and oral communication skills with the ability to prepare executive level situational reports to regional and executive level management.
• Effective computer proficiency in Microsoft office applications, GIS systems and other open -source search engines and applications.
• Knowledgeable on computer hardware and software applications.

PREFERRED QUALIFICATIONS

Education:

• Bachelor’s degree or equivalent experience

Experience:

• 3+ years military/law enforcement/security operations 

Skills:

• Proficient in monitoring open sources to identify events which may impact company operations. 

WORKING CONDITIONS

• Office environment
• Ability to work overnights, weekends, holidays as needed.

#LI-MA

GSE307 2025-56437 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Work experience placement, Work at office, Local area, Remote work, Night shift, Weekend work,

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